Welcome to KIMEN’s virtual store.

Please read the terms and conditions carefully before using www.kimenestudio.com.

KIMEN will enable the use of its virtual store for the following services: To publicize the products available for sale, as well as current offers and promotions, internet sales and others that are enabled over time.

By using and purchasing from our website, you accept the terms and conditions described below. The terms and conditions may be updated frequently and without notice, (to reflect changes in technology, our business model, the capabilities of our system or in compliance with laws and regulations), for this reason we recommend that you visit this page before each purchase you make or regularly to take note of any changes that may be generated.

Many of the items that appear on our website are offered in quantity or “limited editions”. When a featured item is no longer in stock, we make every attempt to remove it from the website in a timely manner.

Each Kimen piece is made completely by hand, therefore, each piece will be unique and slightly different from the others, always respecting the original design published on our website.

We have made every effort to display as accurately as possible the colors of the pieces published on the site. However, due to monitor discrepancies, the color display may be slightly different in the one you use.


In accordance with the authorization given by our clients at the beginning of the transaction (payment), that is, at the moment of voluntarily providing your personal data, KIMEN will be able to use this information only for the purpose that you as a client provide us with.

Our privacy policy adapts to the dynamic environment of the Internet. You will be kept informed by updating this privacy policy of any change in procedure. Please review this policy from time to time to keep you informed.

In addition to what you authorize, your information may be submitted to appropriate authorities when required by law or legal action (for example, pursuant to a court order or for the purpose of preventing crime or fraud).


Valid only for national territory (Chile), due to the logistics in the international transfer of parts.

The products have 3 months warranty for manufacturing failures (products with damage due to misuse, blows, loss of stones or parts due to the use of chemicals or abrasive agents are excluded).

Not covered by warranty:

1- Cutting of chains of any kind, both bracelets and pendants. It will be assumed that they pulled or misused.

2- Cutting of chains of any kind, both bracelets and pendants.Misuse or pulling will be assumed.
Damaged crimps, cracks or breaks of stones. It will be assumed undue blows or pressure on the products.

3- Any type of wear and tear that, in the opinion of our advisors and experts, has been produced by the client, not respecting the indications of care.

4- Discoloration or fading of garments produced by contact or exposure to chemical agents, abrasives or heat sources not indicated for their care and cleaning.


Valid only for national territory (Chile), due to the logistics in the international transfer of parts.

Kimen is governed by Articles 20 and 21 of Law 19.496 (Law on the Protection of Consumer Rights, Chile), defining the following:

The refund of money may be carried out during the first 10 days of your purchase either by taste, size or measure (custom-made pieces or by order are excluded). The products must be in perfect condition, in their original box and packaging with no signs of use or handling, you must attach a copy of your sales note or Internet order number. Your exchange or refund will be processed the next business day, once the product is received.

The shipment to our workshop must be made only after receiving authorization via e-mail; through Chilexpress at the customer’s expense and with insurance coverage. We are not responsible for any damage, loss or theft that may occur during transport.

Shipping address: Julio Prado 1862, Ñuñoa, Metropolitan Region.

Send to: Nélida Marcela Muñoz Vargas

No refunds will be given for regret or pleasure after the first 10 days. Refunds can only be made if the item has manufacturing defects and for up to 90 days after purchase.

Reasons for refund:

– Defective product before use: the product received has some fault or breakage.

– The product received is different from the one requested.

After 10 days of your purchase, you can only make changes and up to 30 days after the date of purchase.

To proceed with the change, your purchase must be complete. No parts or pieces should be missing and you should attach a receipt, invoice and/or internet purchase order. Once the above conditions are met, you can only make 1 change of model or product. The warranty does NOT include loss of nuts in the case of rings, nor pins. Changes in measurements are subject to stock availability. A product that was manufactured or modified at the express request of the customer has no change.

IMPORTANT: The rings can be modified up to a maximum of 2 measures, some of them can NOT be altered at all, because they can lose their shape, design and / or structure.


The material published on this website, including illustrations, photographs, products, images, designs, logos and trademarks, are the property of KIMEN and are protected by national and international laws, commercial and intellectual property.

Any other use, including the reproduction, modification, transformation, distribution, transmission, publication, display or representation of the content of the website is strictly prohibited.

KIMEN is not responsible for any damage or loss derived from the misuse of the information on the website.

As a user you understand and accept that the access to this tool, as well as the use that can be made of the services and information contained in it, are your exclusive responsibility.

KIMEN may, at any time and without prior notice, make changes in the presentation and configuration of the page, as well as in the contents and services of this page.

KIMEN will not be responsible for any errors or omissions related to the information that is not of its authorship, nor for the damages that may be caused as a result of the use of such information.